FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

  • Each flight has a maximum total weight limit including fuel, passengers etc.
  • Maximum individual weight is 130kg.
  • All up combined maximum passenger weight is 270kg.
  • Please inform us at the time of booking ALL accurate passenger weights.
  • Barossa Helicopters reserves the right to change flights due to weather conditions or other operational considerations. The pilot’s decision is final – regardless of the occasion.
  • Your safety and that of our pilot’s and aircraft are the Number 1 Priority!
  • If you are travelling long distances to fly, please let us know at time of booking. This way we will discuss a time to make the call if the weather does not look promising.
  • Children Under 100cm and under are not able to fly.
  • Each person is required to have their own individual seat regardless of age.
  • A child must be able to sit independently on their own seat. We do not allow children to sit on laps.

7 days

10 am to 4 pm

We are happy to fly outside these times with prior arrangement, fees may apply. 

  • If you need to reschedule your flight, contact us with as much notice as possible.
  • Clients that are a “NO SHOW” or CANCEL within 24 hours of booked time, will forfeit the cost of the entire booking.
  • No charge outside 24 hours.
  • Full refund will be made available to customers in the event of a cancellation of the flight by Barossa Helicopters Pty Ltd due to adverse weather or any other unforeseen event.

If the flight is a surprise or a wedding proposal, please advise us (by phone or email, not just on booking) of the special occasion so that we can best coordinate with you to make it a special time.

  • Please contact us via email or call our office, to discuss options of taking your loved one on a tour with us!
  • Each person is different, and we can cater to most disabilities with prior notice.
  • We have a golf buggy to assist people with walking difficulties out to the helicopter.
  • We can remove the door to help someone get in the helicopter with limited mobility.

QUOTES: Send an email  to fly@barossahelicotpers.com.au with as much detail as possible

  • Proposed date/time
  • Departure location
  • Number of guests
  • Individual guest weights
  • Luggage amount – dimensions and weight
  • Requested places to see and visit
  • Any other information that will help us give an accurate quote

BOOKINGS: via email or Rezdy.

How is the seating arranged?

The Robinson R44 is a 3-passenger helicopter. Seating is assigned according to weight and balance calculations. Please do not promise anyone in your group a specific seat (especially children), we cannot guarantee specific seating as it depends on the weight of all the guests booked on a particular flight. Visibility for all passengers is excellent as there is no separating bulkhead to obscure the sweeping view from each seat.

Will we be the only ones in the helicopter?
Yes, you will be the only passengers in the helicopter. We do not join groups.

Download a copy of our Certificate of Currency

Civil Aviation Safety Authority Air Operators Certificate registration number is: CASA.AOC.0315

Aviation Reference Number: 427499

It is always advisable to have your own travel insurance for any unforeseen circumstances.

PHONE: +61 88524 4209

BOOKINGS AND ADMINISTRATION: fly@barossahelicopters.com.au

TRADE PARTNERSHIPS: bridgette@barossahelicopters.com.au

PUBLIC WEBSITE: www.barossahelicopters.com.au

ADDRESS: 261 Hoffnungsthal Road, Lyndoch, South Australia, 5351

Helicopter with holiday lights in the Barossa Valley South Australia

To find out more about the great work that Backpacks 4 SA Kids are doing every day check them out online!
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Give a Gift that Gives Back This Christmas

BOOK NOW OR BUY A GIFT CARD & WE WILL GIVE $5 TO HELP KIDS IN A TIME OF NEED

Up until 24 December we are giving $5 from every flight booked & taken, as well as from every gift voucher sold to Backpacks For SA Kids!

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Go the extra mile(s) for dad this Father's Day!

12 minute flight at the 10 minute price

Treat Dad to a little more when You book to fly this september

Barossa Helicopters Father's Day Special